Weltrade reviews

Weltrade's trading platform keeps crashing and lagging. I'm facing this problem since last week but they didn't fix it yet. It's so frustrating to trade with this broker. Their support is also useless, they are not helping at all. I also faced the biggest slippage to open a deal and also they ridiculously wide up the spread on occasion any news releases time. As some of my orders are affected by wrong execution, although I know that slippages and increased spreads are a part of the market, but they are too much.

I think that Weltrade is not as fast as other brokers. In terms of registration, it is quite fast, but during the process of other things it is very slow, and results in losses. Their platform freezes, and execution is kind of slow. I have already faced some inconvenience, with the server freezing. When I complaint about it to the company they said it is in the process and will be done soon. Because their customer support is not professional. I once hit a $500 loss. And I immediately closed the account, and did not trade anymore. They have an average trading system, and some of their services are not properly explained. This broker, is just a disaster, the platform is difficult to navigate.

The trading conditions of Weltrade are very promising which is why I opened an account with them. But I was only disappointed because their claims were not all true. They have 5 platforms but not all of them can be used efficiently. The spread is also high. I never saw it go below 5pips.

All ok but support? Really not fine. Must waiting so long times to get reply that all could be fine but what if i sometimes need urgent reply or help and i not have it? Their Customer Support is not good in supporting their clients. They sometimes ignored my requests and replyed with unprofessional knowledge. I cannot close my position. I lost my opportunity to gain and perhaps might lose a lot in a few minutes. I contacted the staff and they said their specialist will contact me. I have to give up my balance lost. I have submitted an application to close my account. And plan to find another broker.

I currently have a demo account at Weltrade. So far, it seems that the trading environment of this broker is pleasant. Their customer support is also very responsive even when I am not an official trader. The only concern I have right now and it is what's hindering me from continuing with a live account, is that this broker is not regulated. I am not sure if I should take the risk.