FXGiants reviews

FXGiants_logo FXGiants 6/10 (votes 2374)

On-line since: 2015
Country of origin: United Kingdom
Regulation: UK Regulatory Authority
Payment options: bank transfers, debit cards, electronic payments (Neteller, DotPay, Skrill, and UnionPay)
Minimum account size: 500 USD/EUR
Minimum lot size: 0.01 lots
Leverage: 1:200
Spreads: floating spreads are from 0.7 pips; fixed spreads are from 1.2 pips

About the company:

FXGiants is an international broker. The company is a trademark of 8Safe UK Limited, registered in London, the United Kingdom. FXGiants offers its clients more than 200 assets, including stocks, futures, indices, and spot metals.The company provides its services for customers in 150 countries and guarantees transparent and reliable trading conditions.

Trading conditions

The leverage is 1:200. In addition, the company offers its clients 7 types of accounts to choose from. There are separate conditions for each trading account. In order to test selected indicators and strategies, the broker gives you the opportunity to create a free demo account.

FXGiants provides narrow spreads in the markets such as forex, futures, indices, metals, stocks, commodities, cryptocurrencies, and precious metals. The company’s bonus program and promotional offers for clients require special attention. They include a welcome bonus of $35 for an open account and its verification, as well as for a demo contest. As for demo contests, beginners can compete on demo accounts and win real prizes. Moreover, with each new replenishment, all clients can receive an additional 20% bonus.

Trading platforms

FXGiants uses the well-known MetaTrader 4 platform, as well as a free virtual private VPS hosting server. The server works on a verified and reliable Internet connection so that customers can carry out transactions without delay and failures.

Customer service

The company’s customer service team speaks multiple languages and works 24/5. You can contact customer service via telephone, email, or use a feedback form. All the contact details are available on the company’s official website.

Deposit and withdrawal of funds

According to the information contained on the website, FXGiants ensures the safety of funds, so that its clients can safely deposit and withdraw their money.

The company has the following deposit and withdrawal methods:

  • payment systems (a fee is charged)
  • bank card (a fee is charged only when you withdraw funds)
  • bank transfer (no fee)
  • electronic transfers (Neteller, PayPal, Skrill, UnionPay, and WebMoney. A fee is charged.)

Traders’ reviews

Despite the broker`s statement about honesty and transparency of withdrawal, occasionally you can find negative comments on this issue on the network. Traders complain about the difficulty of withdrawing funds, as well as account blocking. Among other things, customers point out shallow content on the website. In addition, the website does not contain analytics and training materials. Perhaps experienced traders do not need this, but beginners would like to see useful articles and tutorials. Instant communication with a team of managers and a wide range of trading instruments seem to be the only considerable advantages of the broker.

Advantages and disadvantages

Advantages of FXGiants:

  • 200 trading instruments
  • narrow spreads
  • reliable customer service
  • low withdrawal and deposit fees

Disadvantages of FXGiants:

  • negative reviews
  • thin website content
  • few profit withdrawal options (lack of popular payment systems, such as WebMoney, Qiwi, and Yandex.Money)

Conclusion

Taking into account the above mentioned pros and cons, we cannot recommend FXGiants as a reliable broker. A great number of negative reviews cast doubt on the company`s reputation.

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Comments about broker

Lilhe trader
review FXGiants
19-07-21

I appreciate the customer service team of FXGiants because they are available all the time. They don't take a long time to answer. They immediately respond to messages. The only problem with the broker is their platform. It still needs a lot of improvement because it still has a few issues.

Eiftal trader
review FXGiants
13-04-21

I signed up FXGiants with $1000 and I have had a very terrible experience with them. Last month, there was a 63 pips spike on my MetaTrader 4 platform that took out my stop. I was upset to see that the trade was closed at the spike price about 42 pips lower than my stop on my GBP/USD pair! Next day I also got 51 pips slippage on USD/AUD pair. I have tried quite a few brokers in the past and I can say that FXGiants are by far the worst. Another worst this is that they do not have any live support. I am going to leave FXGiants broker.

SobFx trader
review FXGiants
24-02-21

I don't recommend FXGiants broker to anyone since I experienced trouble during the last month of using it. I opened a Hedge position for EUR/USD, and all of sudden, they closed my position. In fact, I was expected that it would be the most profitable trade. They supposedly not to close any position without information and this was totally opposed with the term and condition, and definitely, as a client of FXGiants broker, I have rights to claim. Until now, I'm still waiting for my money back.

Dave trader
review FXGiants
02-11-20

FXGiants is supposed to provide quality services but their trading platform is terrible. I have been with them for three months and I have never had a decent trading activity. The platform always lags and it even crashes at some point. I kept reporting it to the technical team already and all they're saying is that they will fix it. But there doesn't seem to be any improvement at all.

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