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HighLow Markets reviews

HighLow Markets_logo HighLow Markets 5/10 (votes 2372)

On-line since: 2010
Country of origin: Australia
Regulation: ASIC
Payment options: payment cards, wire transfers, Neteller, POLi, Sofort, PaySafeCard, GiroPay
Minimum account size: 10 USD
Minimum lot size: -
Leverage: -
Spreads: -

HighLow Markets is a regulated derivatives and foreign exchange broker and one of the world leaders for trading options. The company was established by a group of passionate experienced industry professionals striving to create the best portfolio of financial investments in the market. Having over 30 years of trading and brokerage experience, the HighLow Markets team recognizes the need for a user-friendly options trading platform that can maximize return.

The broker is licensed by the Australian Financial Services License. The Australian regulator is considered one of the most stringent in terms of conditions imposed on various types of financial institutions. The broker`s partner is the National Bank of Australia. Perhaps this is one more reason not to worry about the safety of clients’ funds.

The company`s website is available in English, Japanese, and Chinese. However, not all traders can become HighLow Markets clients. For example, based on the company’s list of authorized countries, Armenia is the only CIS country which residents are allowed to join HighLow Markets. Traders are obliged to verify trading accounts as without this procedure they will not be able to replenish their accounts.

Trading conditions

HighLow Markets clients have access to 34 types of assets, including currencies, cryptocurrencies, commodities, and stock indices, as well as four types of options. Detailed information is available on the broker’s official website.

The minimum initial deposit is 10 USD. Trading hours are from 08:00 on Monday till 07:00 on Saturday. Clients can try their hand at a free demo account which allows them to practice options trading with 10,000 USD of virtual funds.

HighLow Markets users are welcomed with a 50 USD cashback. The company provides opportunities for conducting quick and safe payments up to 200% of the trader`s initial investment.

Trading platforms

HighLow Markets’ trading platform is safe and user-friendly. It is available for mobile devices, desktop, or as an Android app.

Support service

The company’s clients can contact the support service by phone or through the feedback form on the website. Those who send requests by means of the company`s website should provide their ID data. However, if you do not have a Client Area, you will not be able to ask a question. The support service works 07:00 - 08:00 on weekdays and 07:00 - 08:00 on weekends.

The website also contains a FAQ section where traders can find answers to all standard questions about the broker’s activity.

Depositing and withdrawal of funds

Deposits and withdrawals are by means of:

  • wire transfers (including international transactions)
  • MasterCard and Visa
  • Neteller and POLi payment systems

The minimum withdrawal amount is 50 USD. Sums less than 50 USD can be withdrawn upon the closure of the account.

Feedback

Traders are highly pleased with the level of service and reliability of HighLow Markets. Among negative comments are complex registration and account verification procedures, as well as regional restrictions. For example, traders from the CIS, excluding Armenia, are unabe to open a trading account. There are a few comments on the withdrawal of funds. Thus, clients have trouble with withdrawing profits. In addition, withdrawal requests take a long time to process.

Advantages and disadvantages

Pros:

  • regulated broker
  • wide range of options
  • demo account and bonus program
  • user-friendly website
  • positive feedbacks

Cons:

  • the broker’s services are only for clients from a limited number of countries

Conclusion

HighLow Markets has a vast array of assets and favourable trading conditions. Among the advantages of the broker are low initial deposit, a bonus program, a welcome cashback, and a demo account. The broker is regulated by a highly reputable financial institution. HighLow Markets keeps clients’ funds in segregated accounts.

However, the broker’s list of customer services is limited for particular countries, including most of the CIS region.

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